Hi @Anil_Gupta, thank you. Unfortunately this guide did not work for me, and for many of us. When we click “Submit” on the Add customer page, the page refreshes again. Many other people have mentioned having the same issue on Twitter.
Due to this, we aren’t able to use the Retrieve Incomplete Application function either. When we enter our email address, it says NO application found. We can’t use the edit button next to the Name, because the Name doesn’t get saved on the Add customer page. The page keeps refreshing without saving the information.
If possible, please advise us on how to proceed. We have written to VFS with absolutely no response, and we are all in an urgent situation.