Information found on CKGS website today:
CKGS contract with the Government of India is ending on October 31st, 2020. Thus, applicants only with the compelling reason are requested to contact the Indian Mission/post directly to apply for the Indian Passport, OCI, Renunciation, and Indian Visa.
CKGS website will not allow applicants to fill out any new application, w.e.f. October 14th, 2020 at 5pm EST.
Incomplete applications currently waiting for the missing documents shall be returned to the applicant on October 16th, 2020, evening using their shipping payment or a prepaid envelope if the requested documents are not received on or before October 16th, 2020.
Processed documents without a return shipping label or the return shipping payment shall be submitted to the Indian Mission/post on October 19th, 2020 morning.
Applications/documents without a return shipping label or the return shipping payment shall be submitted to the Indian Mission/Post on October 19th, 2020 morning.
New Postal applications will not be accepted by CKGS, w.e.f. October 19th, 2020. Applications/Mission documents received on or before October 16th, 2020, shall be accepted and processed by CKGS.
The applicant, with a compelling reason only, would need to contact the Indian Mission/Posts for further information.
The applicant will be able to track their application status on the CKGS website, which is already under process at CKGS or Indian Embassy/Consulate even after October 31st, 2020