I had completed online application for New OCI card for Minor kid in March - 2020.
I had completed it on CKGS and Government website, but due to Covid-19 and Lockdown started in March, I was not able to send my application and required documents to CKGS Chicago.
Now i am ready to send documents and trying to track my online application on CKGS website but It is not traceable anymore. did CKGS close my case as it is 4 months ?
I can still see my application on Indian government website.
I tried reaching to customer service of CKGS through Phone and email but no response.
should I restart my application on CKGS and Indian website and send all the required documents or I can still use my existing application and send documents to CKGS Chicago ?
Please suggest me which option is good to process the application fast.