I am based out of India and i had filed for my 189 PR visa on 1 May 2019. I am yet to get a grant. Its almost 22 months, since i filed and i am wondering if there are others like me or its just my case and something is missing from my side.
All the docs were submitted and medicals were also completed (along with submission). CO had contacted on 15 Feb 2020 asking for updated passport of my elder son as it was getting expired in 6 months. Few other docs were also requested which were already submitted earlier (not sure why again) and I submitted then also. Status since then is " Further assessment" and the only thing that changes is the “Estimated Processing Time”. My case has crossed these timelines also.
Would help if you can let me know if i should contact the Immigration office and if so please share the Immigration contact details - phone /email.