December 2019 ACS document has this new rule change for Statutory Declaration for cases when company refuses to provide a roles and responsibilities letter:
“An explanation will be required from your employer on official company letterhead as to why an employment reference letter cannot be provided.”
I have the communication from the employer in an email, but I don’t think I can get their refusal to provide the RnR document on a letter head!
Is there any workaround? Does it mean that experience will not get counted at all?